୨୧ About
We are Blue Pomander (they/he) and Bygone Greenery (she/any) —
We're US-based digital artists who want to make cute merch!
୨୧ Can I combine multiple orders? / Can I cancel my order or get a refund? / I received my order but it was wrong/missing/defective
Please contact us at [email protected] with your order number. In the case of a wrong, missing, or defective order, please attach a photo as well.
For any orders returned to us, we can refund the cost of your order minus the shipping cost or send the order out again, but the customer will be responsible for paying for the additional shipping.
୨୧ USPS says my order has arrived, but I haven't received it!
Unfortunately, we are not responsible for lost or stolen orders. Please contact your local USPS office/post office with your tracking number. Sometimes packages may arrive 1-2 days after it's marked delivered. We recommend shipping to a secure address like a friend or family member's home if theft is an issue.
୨୧ Can I commission you for merch designs / personalized merch?
Currently, only Blue takes commissions! Please check their availability here.